Privacy Policy

Effective Date: November 8, 2026

At RTB Financial Group & Insurance Services, LLC (dba RTB Advisors), protecting your privacy and maintaining your trust are important to us. We recognize that individuals, families, and business owners share personal and financial information when exploring their goals and evaluating financial strategies.

We are committed to handling that information responsibly, respecting confidentiality, and using information for legitimate business purposes.

This Privacy Policy explains how RTB Advisors collects, uses, stores, and shares information through our website, communications, and business relationships.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Contact Information: Name, email address, telephone number, business name, mailing address, and other information you voluntarily provide.
Professional and Business Information: Business ownership details, industry, employee information, retirement objectives, and other information relevant to your inquiry.
Financial and Insurance Information: Financial circumstances, retirement goals, insurance needs, and other information necessary to evaluate or provide requested services.
Website Information: Technical information such as browser type, device information, IP address, website activity, and information collected through cookies or similar technologies.
Communications: Information submitted through contact forms, appointment scheduling, email correspondence, and other communications with our firm.

We request only information reasonably relevant to the purpose for which it is collected.

2. How We Use Your Information

We may use collected information to:

Respond to inquiries and schedule appointments.
Understand your financial, retirement, insurance, and business objectives.
Evaluate pension, retirement, risk management, and insurance strategies.
Prepare recommendations and coordinate requested services.
Communicate about existing or potential business relationships.
Provide educational materials, newsletters, business updates, and other communications.
Maintain business records and fulfill applicable legal or regulatory obligations.
Improve website functionality, client experiences, and business operations.

We do not sell personal information belonging to our clients, prospective clients, or professional contacts.

3. Information Storage and Customer Relationship Management

RTB Advisors uses HubSpot, a third-party customer relationship management platform, to organize and maintain information about clients, prospective clients, and professional relationships.

Information stored in HubSpot may include contact details, communication history, meeting records, and information relevant to our business relationships.

We use this information for relationship management, communication, scheduling, and other legitimate business purposes.

HubSpot processes information in accordance with its applicable privacy, security, and contractual practices.

4. Sharing and Disclosure of Information

RTB Advisors does not sell or rent personal information to third parties.

In the course of providing requested services, we may share relevant information with insurance carriers, pension administrators, third-party administrators, accountants, attorneys, and other professional service providers when authorized by the client or otherwise permitted or required by applicable law.

We may also disclose information:

To technology and administrative service providers supporting our operations.
To process or administer products and services requested by clients.
To comply with applicable laws, regulations, legal proceedings, or regulatory requests.
To protect against fraud, unauthorized activity, or other security risks.

We seek to limit information sharing to what is reasonably necessary for the intended purpose and expect service providers handling confidential information to maintain appropriate protections.

5. Email Communication and Encryption

RTB Advisors recognizes the importance of protecting confidential information transmitted electronically.

We offer an encrypted email option for communications containing sensitive information.

To request encrypted email, place [Encryp] at the beginning of the email subject line.

For example:

Subject: [Encrypt] Confidential Documents

Please avoid including Social Security numbers, financial account numbers, medical records, passwords, or other sensitive personal information in an unencrypted email.

When exchanging confidential information, we encourage clients to confirm the appropriate secure communication method with our team.

Although we take reasonable precautions to protect electronic communications, no method of electronic transmission can be guaranteed to be completely secure.

6. Appointment Scheduling and Website Forms

Our website may provide opportunities to schedule meetings, request information, or contact our team through online forms and third-party scheduling services.

When booking an appointment, we ask that you provide only the basic information necessary to arrange the meeting.

Please do not include sensitive personal, financial, or medical information in appointment descriptions, scheduling notes, or general website contact forms.

If additional confidential information is needed, our team will provide instructions for sharing it through an appropriate communication method.

7. Cookies and Website Technologies

Our website is hosted through Wix, a third-party website platform.

Wix and certain website features may use cookies or similar technologies to support website functionality, security, visitor preferences, and website performance.

Depending on the website features and integrations enabled, additional cookies or tracking technologies may be used.

Visitors may manage certain cookie preferences through their browser settings or through website privacy controls where available.

Some website features may not function as intended when certain cookies are disabled.

8. Marketing and Educational Communications

RTB Advisors may send educational materials, newsletters, service updates, event invitations, and other communications to clients, prospective clients, and professional contacts.

These communications may be managed through HubSpot or other authorized communication providers.

Recipients may unsubscribe from promotional emails using the unsubscribe link provided in applicable communications or by contacting us directly.

Unsubscribing from marketing communications will not necessarily prevent important service-related or legally required communications.

We do not sell or provide our contact lists to unrelated third parties for their independent marketing purposes.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, including insurance carriers, pension administrators, professional organizations, educational resources, and other service providers.

These websites operate independently and may have their own privacy policies, security practices, and terms of use.

RTB Advisors is not responsible for the privacy practices or content of third-party websites.

We encourage visitors to review the privacy policies of external websites before submitting personal information.

10. Information Security

We recognize the importance of protecting confidential information and seek to maintain reasonable administrative, technical, and organizational safeguards appropriate to the information we handle.

Our security practices are intended to reduce the risk of unauthorized access, disclosure, misuse, alteration, or loss of personal information.

Access to confidential information is intended to be limited to authorized individuals and service providers with legitimate business needs.

While we work to protect information entrusted to us, no electronic system, website, or communication method can guarantee absolute security.

11. Information Retention

We retain personal and business information for as long as reasonably necessary to maintain business relationships, provide requested services, meet applicable legal and regulatory requirements, resolve disputes, and fulfill legitimate business purposes.

Retention periods may vary depending on the type of information, applicable regulations, contractual obligations, and the nature of the business relationship.

When information is no longer required, we seek to dispose of it using methods appropriate to its sensitivity and applicable requirements.

12. Your Privacy Choices

You may contact RTB Advisors to:

Request information about how your personal information is handled.
Request corrections to inaccurate contact information.
Ask about updating or removing information from our marketing records.
Unsubscribe from promotional communications.
Raise questions or concerns regarding privacy or information security.

Requests to access, correct, or delete information will be evaluated in accordance with applicable laws, regulatory requirements, and record-retention obligations.

Certain information may need to be retained even after a business relationship ends.

13. Children's Privacy

Our website and services are intended for adults and business professionals.

We do not knowingly collect personal information directly from children under the age of 13 through our website.

If we become aware that such information has been collected without appropriate authorization, we will take steps to address the matter in accordance with applicable law.

14. Changes to This Privacy Policy

RTB Advisors may update this Privacy Policy periodically to reflect changes in business practices, technology, legal requirements, or services.

Updates will be posted on this page with a revised effective date.

We encourage visitors to review this policy periodically.

15. Contact Information

For questions regarding this Privacy Policy, information handling, or privacy-related requests, please contact:

RTB Advisors

Mailing Address: 7801 Alma Dr., Suite 105 #110, Plano, TX 75025

Email: info@rtbadvisors.com

Website: www.rtbadvisors.com

At RTB Advisors, we believe trust begins with transparency. Protecting the information entrusted to us is an important part of the relationships we build with our clients and professional partners.